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  Make sure your phone is CLEAN before place your order: http://www.t-mobile.com/verifyIMEI.aspx as you might and up having to pay for a " T-Mobile USA Unbarring Cleaning Service" to use the phone in the USA

Blacklisted = NOT SUPPORTED = NO REFUND

We Only UNLOCK - " NOT ELIGIBLE FOR UNLOCK" - MAKE SURE YOUR IMEI IS CLEAN - NOT BLACKLISTED BEFORE SUBMIT

All Other Error Message if you submit. There is Absolutely NO REFUND

Quick Tip

Error Message : "Server not responding"

Solution : Connect the wifi and used the device pc unlock app

We only refund for "NOT ELIGIBLE FOR UNLOCK" issue, ( with video proof ) we will not refund any complaint about "Communication Error" or "Server not responding. please try again later.". It is mandatory to check before ordering if your phone have "Server not responding. please try again later." issue. If the answer is yes then you can try to fix this error by performing a hard reset on your phone, or upgrading his firmware. Again make sure your phone can communicate with "Device Unlock App" server BEFORE place your order.

Blacklisted = NOT SUPPORTED = NO REFUND

Warning: Do not use this service to Unlock IMEI from MetroPCS USA as you will receive a NOT WORKING CODE and you won't be able to claim for a refund ! MetroPCS USA is not supported, only T-Mobile is supported so do not waste the time of our supplier sending Junk IMEI as you will end wasting your money.

In case of problem unlocking your phone after delivery:

- Ask us by email for FIX (we will perform one free FIX without asking for Video Proof)
- If after fix, the phone is still locked, then please contact us by email to get the UNIQUE reference code we will ask you to show in the video (to make sure the video was recorded AFTER we fix)