Warning : Service is advertised as instant and order must be completed in respected time. incase service fail to meet instant time there will be no cancellation allowed
even if the order is overdue upto 24 hours .Server is working Monday - Saturday . No cancel No Refund.
Alcatel One Touch Fierce XL (OT-5054N),
HTC Desire 626s,
Kyocera Hydro ELITE (C6740 & C6740N),
LG Leon 4G LTE (MS345),
LG G Stylo (MS631),
LG K7 (MS330),
Samsung Galaxy Core Prime (SM-G360T1),
Samsung Galaxy Grand Prime (SM-G530T1),
ZTE Avid PLUS,
ZTE Obsidian (Z820).
If you receive an error, review the following table for troubleshooting:
Warning: Do not use this service to Unlock IMEI from T-Mobile USA as you will receive a NOT WORKING CODE and you won't be able to claim for a refund ! T-Mobile USA is not supported, only MetroPCS is supported so do not waste the time of our supplier sending Junk IMEI as you will end wasting your money.
In case of problem unlocking your phone after delivery:
-First click verify Button on Webpage beside your order.
- Ask us by email for FIX (we will perform one free FIX without asking for Video Proof)
- If after fix, the phone is still locked, then please contact us by email to get the UNIQUE reference code we will ask you to show in the video (to make sure the video was recorded AFTER we fix)
We only refund for "NOT ELIGIBLE FOR UNLOCK" issue, we will not refund any complaint about "Communication Error" or "Server not responding. please try again later.". It is mandatory to check before ordering if your phone have "Server not responding. please try again later." issue. If the answer is yes then you can try to fix this error by performing a hard reset on your phone, or upgrading his firmware. Again make sure your phone can communicate with "Device Unlock App" server BEFORE place your order.
Can you confirm your error msg on the APP before we complete your order.
BEFORE submitting your order please follow these steps:
Connect your phone to internet via WIFI
1. Launch the "Device Unlock App" to check status
2(a). If you receive "Not Eligible for Unlock", please proceed and submit your IMEI # for processing.
2(b). If you receive "Communication Error" or "Server not responding, please try again later", DO NOT submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with either of these error messages)